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I don’t want to penalize King Billy Casino too much, as slow verification processes are a common occurrence in the online gambling industry. However, it only covers the most important and popular digital currencies, including Bitcoin, Ethereum, and Litecoin via Coinspaid. What feels out of place, though, is that game demos are only accessible when logged out, which disrupts the otherwise user-friendly experience. That said, King Billy doesn’t market itself as a crypto-focused casino, so it’s not a dealbreaker. Withdrawals start at a relatively high €40, and the selection of supported cryptocurrencies could be broader. Deposits are instant, the minimum deposit of €20 is fair, and live chat support is responsive.
The discontinuation of these options may deter some crypto players who prefer these coins. Once I was able to talk to someone, I was connected within less than a minute and received a quick response to my questions. King Billy Casino offers the following options for customer support.
A nice fella Eric replied right away, and after he checked my account, he presented me with a tailormade bonus, which is quite nifty. When I asked for more available promotions, I was transferred to an agent. Even so, if you don’t find the answers to your questions, the customer support team is available 24 hours a day, 7 days a week. There is a Casino Dictionary, a generic FAQ section, an FAQ section about cryptocurrencies, and much more.
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